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An experienced ICT technician with invaluable experience in maintaining, testing and configuring devices and systems in both physical and virtual environments.

A reliable, self-motivated individual, who is adaptable to any working environment and is organised and comfortable working under pressure to meet deadlines. A hard worker with a can-do attitude who is driven by new or challenging opportunities using initiative.

An assertive decision-maker with efficient communication skills on all levels using, technical or non-technical language for better understanding, and service to clients work colleagues and management directives.

I am highly focused with a comprehensive understanding of routing, switching and protocols in accordance with QoS and SLAs. Client satisfaction is my highest priority and I utilize great planning coupled with strict targets and an eye for detail to deliver first-class service.